152 06 23 – Mobile Phone Network Provider & Contract (May 2023)

Date of Request

May 23

Request

Dear FOI Officer,

I want to make a Freedom of Information request, could you please send me the following information with regards to the organisation’s Mobile Phones contract.

You may have received the same request in the past and this information sent has now expired and I require an update as soon as possible for the following information:

If there is more than one provider, please split all the information including the annual average spend, number of connections, duration, contract dates and internal contact details.

1. Network Provider(s) – Please provide me with the network provider name e.g., EE, Telefonica, Vodafone, Three

2. Annual Average Spend for each Network Provider – Can you please provide me with the average annual spend over the last 3 years. If this is a new contract, can you please provide the estimated annual spend.

3. Number of Connections- Number of connections for each network provider. (Number of voices only devices, voice and data devices, data only devices) please provide me with the breakdown and not the overall total.

4. Duration of the contract- please state if the contract also includes contract extensions for each provider.

5. Contract Start Date- please can you provide me with the start date of the signed agreement. Please do not provide me with the framework contract date I require the contract dates of the signed agreement. (if there are multiple start dates, could you please provide me with the earliest date for each provider)

6. Contract Expiry Date- please can you provide me with the expiry date of the signed agreement. Please do not provide me with the framework contract date. I require the contract dates of the signed agreement. If the contract is rolling, please state.

7. Contract Review Date- Please can you provide me with a date when the organisation plans to review this contract.

8. The person in the organisation responsible for this particular contract. Can you send me the full contact details Contact Name, Job Title, Contact Number and direct email address for each network provider? If full contact details cannot be provided, please send me their actual job title.

9.If the mobile phone contract is provided by a managed contract, please provide me with the actual name of the network provider along with the number of connections and the internal contact from within the organisation responsible for this contract.

Please can you provide me with the latest information- If the organisations are currently out to tender, please can you also state the approx. date of the award along with the information above.

Also, if the contract in the response has expired/rolling please can you provide me with further information if available of the organisation’s plans going forward with regards to mobiles and the contract status?

If this contract was awarded within the past three months, can you please provide me with a shortlist of suppliers that bid on the contract?

Response

Good Morning X

Thank you for your request for information which has been received by Hereford and Worcester Fire and Rescue Service (the Service) and considered under the Freedom of Information Act (FOIA) 2000. Your FOI reference is: FOI 152 06 23

The answers to your questions are:

1 Network Provider(s) – Please provide me with the network provider name e.g., EE, Telefonica, Vodafone, Three

EE and Vodafone

2 Annual Average Spend for each Network Provider – Can you please provide me with the average annual spend over the last 3 years. If this is a new contract, can you please provide the estimated annual spend.

EE £15,600

Vodafone £36,000

3 3. Number of Connections- Number of connections for each network provider. (Number of voices only devices, voice and data devices, data only devices) please provide me with the breakdown and not the overall total.

EE

Voice 7

Voice + Data 63

Data 17

Vodafone

Voice 37

Voice + Data 172

Data 45

4 4. Duration of the contract- please state if the contract also includes contract extensions for each provider.

24 months

5 5 Contract Start Date- please can you provide me with the start date of the signed agreement. Please do not provide me with the framework contract date I require the contract dates of the signed agreement. (if there are multiple start dates, could you please provide me with the earliest date for each provider)

EE and Vodafone – in the process of renewing at the moment. Vodafone start date: March 21, EE start date: June 21?

6 6. Contract Expiry Date- please can you provide me with the expiry date of the signed agreement. Please do not provide me with the framework contract date. I require the contract dates of the signed agreement. If the contract is rolling, please state.

EE

Vodafone Out of contract so this is rolling at the moment

7 Contract Review Date- Please can you provide me with a date when the organisation plans to review this contract.

We are currently in the final stages of doing this with both EE and Vodafone

8 The person in the organisation responsible for this particular contract. Can you send me the full contact details Contact Name, Job Title, Contact Number and direct email address for each network provider? If full contact details cannot be provided, please send me their actual job title.

We do not give out personal details of staff. Consequently any enquiry should be addressed to the Head of IT, HWFRS, Hindlip Hall, Worcester, WR3 8SP.

9 If the mobile phone contract is provided by a managed contract, please provide me with the actual name of the network provider along with the number of connections and the internal contact from within the organisation responsible for this contract.

N/A

Please can you provide me with the latest information- If the organisations are currently out to tender, please can you also state the approx. date of the award along with the information above.

Renewals done via Crown Commercial

Also, if the contract in the response has expired/rolling please can you provide me with further information if available of the organisation’s plans going forward with regards to mobiles and the contract status?

In final stages of renewing both contracts

If this contract was awarded within the past three months, can you please provide me with a shortlist of suppliers that bid on the contract?

No bids, as renewals are done under Crown Commercial

Should you have any queries regarding the management of your request and wish to make either a complaint or request a review of the information disclosed to you, please do so by using Hereford & Worcester Fire and Rescue Service’s complaints system: Comments and Complaints. This must be done within 40 working days of our response to your request. After this date and in line with ICO guidance the Service is not obliged to provide an internal review of your request.

If you are not satisfied with the outcome of the internal review, you may appeal the decision by contacting the Information Commissioner, Wycliffe House, Water Lane, Wilmslow, SK9 5AF, Tel: 0303 123 1113 (alternatively 01625 545745) or E-mail: casework@ico.org.uk

Further information on Hereford & Worcester Fire and Rescue Service may be viewed at the Service’s website: www.hwfire.org.uk

Thank you for your request for information.

Kind regards

Information Governance Team