231 09 23 – Fires involving Hoarding 2018-23 (September 2023)

Date of Request

September 23

Request

Dear Sir or Madam,

This is a request for information under the Freedom of Information Act 2000. My request relates to the number of incidents in which ‘hoarding’ played a part.

For avoidance of doubt, we are defining hoarding as the accumulation of possessions in one’s home, often to an extreme and impractical degree.

ITV News would like to request the following information:

  1. In the last 5 years, how many incidents have your Fire and Rescue Service been called out to attend, where hoarding was identified?

Please break down the data as follows:

1st July 2018 – 30th June 2019

1st July 2019 – 30th June 2020

1st July 2020 – 30th June 2021

1st July 2021 – 30th June 2022

1st July 2022 – 30th June 2023

  1. For each year, how many of those incidents led to injury, and how many to deaths? Please state whether the injured/deceased where civilians or firefighters in each instance.
  1. For each year, in how many of those incidents was access to the fire or emergency obstructed due to hoarding at the property?
  1. Can you also please provide information regarding the number of incidents you have attended for each level of the Clutter Image Ratings?

If it is not possible to provide the information requested due to cost of compliance limits, please let me know how I can refine my request.

I look forward to receiving your response within 20 working days. If you need any further clarification, please do not hesitate to contact me.

Many thanks,

Response

Dear X

Thank you for your request for incident information which has been received by Hereford and Worcester Fire and Rescue Service (the Service) and considered under the Freedom of Information Act (FOIA) 2000.

The Service can confirm the requested incident information is held partially. Please find the answers to the questions below:

The Service does not record “hoarding” or “clutter” on our incident reports. As a result this analysis has been done on the Narrative log which is a transcription of the conversation which takes place between the Incident Commander and Fire Control during an incident.

Using “hoarding” and “clutter” as search criteria covering the dates requested the following tables have been produced.

Incident Category & Victim Type

Number of Incidents

False Alarm

761

N/A

761

Special Service

136

N/A

64

Rescued (rescue without injury)

55

Injury (incl. rescue with injury)

14

Fatal

3

Fire

79

N/A

63

Injury (incl. rescue with injury)

11

Rescued (rescue without injury)

4

Fatal

1

Grand Total

976

N/A means that there were no victims in the incident

Victim Type

Number of Incidents

July 2018 – June 2019

54

N/A

47

Rescued (rescue without injury)

5

Fatal

1

Injury (incl. rescue with injury)

1

July 2019 – June 2020

148

N/A

129

Rescued (rescue without injury)

14

Injury (incl. rescue with injury)

5

July 2020 – June 2021

196

N/A

181

Rescued (rescue without injury)

10

Injury (incl. rescue with injury)

3

Fatal

2

July 2021 – June 2022

265

N/A

250

Rescued (rescue without injury)

9

Injury (incl. rescue with injury)

5

Fatal

1

July 2022 – June 2023

313

N/A

281

Rescued (rescue without injury)

21

Injury (incl. rescue with injury)

11

Grand Total

976

Victim Role

Number of Incidents

July 2018 – June 2019

54

N/A

47

Resident/Occupant

6

Other

1

July 2019 – June 2020

148

N/A

129

Resident/Occupant

18

Visitor

1

July 2020 – June 2021

196

N/A

181

Resident/Occupant

13

Other Emergency Service Personnel

1

Other

1

July 2021 – June 2022

265

N/A

250

Resident/Occupant

15

July 2022 – June 2023

313

N/A

281

Resident/Occupant

27

Other

2

Visitor

2

Passenger

1

Grand Total

976

Access Obstructed?

Number of Incidents

July 2018 – June 2019

54

No

54

July 2019 – June 2020

148

No

139

Obstruction

9

July 2020 – June 2021

196

No

174

Obstruction

22

July 2021 – June 2022

265

No

198

Obstruction

67

July 2022 – June 2023

313

No

261

Obstruction

52

Grand Total

976

If you have any questions regarding your request, please contact Information Governance and Committee Services on tel: 0345 122 4454 or by e-mail informationrequests@hwfire.org.uk In any such communication please include the reference number assigned (see above).

Should you have any queries regarding the management of your request and wish to make either a complaint or request a review of the information disclosed to you, please do so by using Hereford & Worcester Fire and Rescue Service’s complaints system: Comments and Complaints. This must be done within 40 working days of our response to your request. After this date and in line with ICO guidance the Service is not obliged to provide an internal review of your request.

If you are not satisfied with the outcome of the internal review, you may appeal the decision by contacting the Information Commissioner, Wycliffe House, Water Lane, Wilmslow, SK9 5AF, Tel: 0303 123 1113 (alternatively 01625 545745) or E-mail: casework@ico.org.uk

Further information on Hereford & Worcester Fire and Rescue Service may be viewed at the Service’s website: www.hwfire.org.uk

Thank you for your request for information.


Information Governance Team