257 10 23 – Vehicle Communication Technology (October 2023)

Date of Request

October 23

Request

Hello

I am writing to you under the Freedom of Information Act 2000 to request the following information Please may you provide me with:

Section 1 – Mark ‘X’ to the following that apply

Mark ‘X’ if the following is correct

Motor vehicles (for example police cars or ambulances), human powered vehicles (for example a cycle response bike), aircrafts (such as air ambulances or police helicopters) or portable devices used by first responders (such as mobile phones or tablets), allocated for responding to emergency incidents use radio technology for communication with first responders or other emergency services personnel?

Motor vehicles (for example police cars or ambulances), human powered vehicles (for example a cycle response bike), aircrafts (such as air ambulances or police helicopters) or portable devices used by first responders (such as mobile phones or tablets), allocated for responding to emergency incidents use mobile technology for communication with first responders or other emergency services personnel?

Motor vehicles (for example police cars or ambulances), human powered vehicles (for example a cycle response bike), aircrafts (such as air ambulances or police helicopters) or portable devices used by first responders (such as mobile phones or tablets), allocated for responding to emergency incidents use satellite technology for communication with first responders or other emergency services personnel?

Motor vehicles (for example police cars or ambulances), human powered vehicles (for example a cycle response bike), aircrafts (such as air ambulances or police helicopters) or portable devices used by first responders (such as mobile phones or tablets), allocated for responding to emergency incidents use 2G networks for communication with first responders or other emergency services personnel?

Motor vehicles (for example police cars or ambulances), human powered vehicles (for example a cycle response bike), aircrafts (such as air ambulances or police helicopters) or portable devices used by first responders (such as mobile phones or tablets), allocated for responding to emergency incidents use 3G networks for communication with first responders or other emergency services personnel?

Motor vehicles (for example police cars or ambulances), human powered vehicles (for example a cycle response bike), aircrafts (such as air ambulances or police helicopters) or portable devices used by first responders (such as mobile phones or tablets), allocated for responding to emergency incidents use 4G networks for communication with first responders or other emergency services personnel?

Motor vehicles (for example police cars or ambulances), human powered vehicles (for example a cycle response bike), aircrafts (such as air ambulances or police helicopters) or portable devices used by first responders (such as mobile phones or tablets), allocated for responding to emergency incidents use 5G networks for communication with first responders or other emergency services personnel?

Section 2

Answer here

Are your first responders and emergency services vehicles able to achieve guaranteed network connectivity across 100% of their administrative area? Yes or No?

How many issues specifically relating to communication or connectivity issues across first responder vehicles and devices have been logged over the last five calendar years?

Over the last five calendar years there has been a set budget allocated for new communication technologies for incident response? If so, what was this figure?

Over the last five calendar years was there a set budget allocated for replacing or mending faulty or unreliable incident response communication technologies? If so, what was this figure?

Response

Hi X

Thank you for your request for incident information which has been received by Hereford and Worcester Fire and Rescue Service (the Service) and considered under the Freedom of Information Act (FOIA) 2000.

The Service can confirm the requested information is held and please find the answers to the questions below:

Section 1 – Mark ‘X’ to the following that apply

Mark ‘X’ if the following is correct

Motor vehicles (for example police cars or ambulances), human powered vehicles (for example a cycle response bike), aircrafts (such as air ambulances or police helicopters) or portable devices used by first responders (such as mobile phones or tablets), allocated for responding to emergency incidents use radio technology for communication with first responders or other emergency services personnel?

YES

Motor vehicles (for example police cars or ambulances), human powered vehicles (for example a cycle response bike), aircrafts (such as air ambulances or police helicopters) or portable devices used by first responders (such as mobile phones or tablets), allocated for responding to emergency incidents use mobile technology for communication with first responders or other emergency services personnel?

YES

Motor vehicles (for example police cars or ambulances), human powered vehicles (for example a cycle response bike), aircrafts (such as air ambulances or police helicopters) or portable devices used by first responders (such as mobile phones or tablets), allocated for responding to emergency incidents use satellite technology for communication with first responders or other emergency services personnel?

YES

Motor vehicles (for example police cars or ambulances), human powered vehicles (for example a cycle response bike), aircrafts (such as air ambulances or police helicopters) or portable devices used by first responders (such as mobile phones or tablets), allocated for responding to emergency incidents use 2G networks for communication with first responders or other emergency services personnel?

NO

Motor vehicles (for example police cars or ambulances), human powered vehicles (for example a cycle response bike), aircrafts (such as air ambulances or police helicopters) or portable devices used by first responders (such as mobile phones or tablets), allocated for responding to emergency incidents use 3G networks for communication with first responders or other emergency services personnel?

NO

Motor vehicles (for example police cars or ambulances), human powered vehicles (for example a cycle response bike), aircrafts (such as air ambulances or police helicopters) or portable devices used by first responders (such as mobile phones or tablets), allocated for responding to emergency incidents use 4G networks for communication with first responders or other emergency services personnel?

YES

Motor vehicles (for example police cars or ambulances), human powered vehicles (for example a cycle response bike), aircrafts (such as air ambulances or police helicopters) or portable devices used by first responders (such as mobile phones or tablets), allocated for responding to emergency incidents use 5G networks for communication with first responders or other emergency services personnel?

NO

Section 2

Answer here

Are your first responders and emergency services vehicles able to achieve guaranteed network connectivity across 100% of their administrative area? Yes or No?

NO (RURAL AREAS)

How many issues specifically relating to communication or connectivity issues across first responder vehicles and devices have been logged over the last five calendar years?

LIMITED INFORMATION AVAILABLE AS INSTANCES AREN’T ALWAYS REPORTED.

Over the last five calendar years there has been a set budget allocated for new communication technologies for incident response? If so, what was this figure?

YES

Over the last five calendar years was there a set budget allocated for replacing or mending faulty or unreliable incident response communication technologies? If so, what was this figure?

YES

If you have any questions regarding your request, please contact Information Governance and Committee Services on tel: 0345 122 4454 or by e-mail informationrequests@hwfire.org.uk In any such communication please include the reference number assigned (see above).

Should you have any queries regarding the management of your request and wish to make either a complaint or request a review of the information disclosed to you, please do so by using Hereford & Worcester Fire and Rescue Service’s complaints system: Comments and Complaints. This must be done within 40 working days of our response to your request. After this date and in line with ICO guidance the Service is not obliged to provide an internal review of your request.

If you are not satisfied with the outcome of the internal review, you may appeal the decision by contacting the Information Commissioner, Wycliffe House, Water Lane, Wilmslow, SK9 5AF, Tel: 0303 123 1113 (alternatively 01625 545745) or E-mail: casework@ico.org.uk

Further information on Hereford & Worcester Fire and Rescue Service may be viewed at the Service’s website: www.hwfire.org.uk

Thank you for your request for information

Information Governance Team