259 08 24 – MDT Software Contract & Licences (September 2024)

Date of Request

23/08/2024

Request

Dear Hereford and Worcester Fire and Rescue Service,

I would like you to provide me with the details of your contract concerning your MDT software that is used in your appliances to receive mobilization, send statuses, etc. (probably a solution provided by Airbus or 3tc).

The details I am looking for include the supplier, contract start, contract end, total contract value, as well as the number of licenses you currently utilize.

Yours faithfully,

Response

Hi

We thank you for your request for information, which has been received by Hereford and Worcester Fire and Rescue Service (the Service) and considered under the Freedom of Information Act (FOIA) 2000.

The Service can confirm that the information that you have requested is held and is detailed below:

The MDT contract was recently awarded via tender to 3TC. It commenced in April 2024 and will be live for a period of 3 years. We have 75 MDT devices.

If you have any questions regarding your request, please contact Information Governance and Committee Services on tel: 0345 122 4454 or by e-mail informationrequests@hwfire.org.uk. In any such communication please include the reference number assigned (see Subject).

Should you have any queries regarding the management of your request and wish to make either a complaint or request a review of the information disclosed to you, please do so by using Hereford & Worcester Fire and Rescue Service’s complaints system: Comments and Complaints. This must be done within 40 working days of our response to your request. After this date and in line with ICO guidance the Service is not obliged to provide an internal review of your request.

If you are not satisfied with the outcome of the internal review, you may appeal the decision by contacting the Information Commissioner, Wycliffe House, Water Lane, Wilmslow, SK9 5AF, Tel: 0303 123 1113 (alternatively 01625 545745) or E-mail: casework@ico.org.uk.

Further information on Hereford & Worcester Fire and Rescue Service may be viewed at the Service’s website: www.hwfire.org.uk

Thank you for your request for information.

Kind regards

Information Governance Team