275 11 23 – Telecoms Infrastructure & Contracts (October 2023)

Date of Request

October 23

Request

Hi,

I am writing to you to request some information about your Telecoms infrastructure. I politely request information on your current provider for the following:

1) Current mobile provider:

2) No. of mobile connections:

3) What MDM/UEM solution do you use:

4) Is this part of your mobile contract or separate:

5) Contract end dates:

Mobile:

MDM:

6) Key decision maker:

Name:

Job Title:

Contact information:

7) What is your chosen portal to submit any tenders on:

Thanks in advance,

Response

Hi Jamie

Thank you for your request for incident information which has been received by Hereford and Worcester Fire and Rescue Service (the Service) and considered under the Freedom of Information Act (FOIA) 2000.

The Service can confirm the requested information is held and please find the answers to your questions via this link that provides details of our contracts:

Procurement | Hereford & Worcester Fire and Rescue Service (hwfire.org.uk)

1) Current mobile provider: As per link information.

2) No. of mobile connections: 250

3) What MDM/UEM solution do you use: Intune

4) Is this part of your mobile contract or separate: Separate

5) Contract end dates: These are rolling contracts. There is no end date.

6) Key decision maker: The Service does not provide staff contact details.

7) What is your chosen portal to submit any tenders on: As per link information.

We are happy with the services provided at this time; there are no other opportunities for different vendors.

If you have any questions regarding your request, please contact Information Governance and Committee Services on tel: 0345 122 4454 or by e-mail informationrequests@hwfire.org.uk In any such communication please include the reference number assigned (see above).

Should you have any queries regarding the management of your request and wish to make either a complaint or request a review of the information disclosed to you, please do so by using Hereford & Worcester Fire and Rescue Service’s complaints system: Comments and Complaints. This must be done within 40 working days of our response to your request. After this date and in line with ICO guidance the Service is not obliged to provide an internal review of your request.

If you are not satisfied with the outcome of the internal review, you may appeal the decision by contacting the Information Commissioner, Wycliffe House, Water Lane, Wilmslow, SK9 5AF, Tel: 0303 123 1113 (alternatively 01625 545745) or E-mail: casework@ico.org.uk

Further information on Hereford & Worcester Fire and Rescue Service may be viewed at the Service’s website: www.hwfire.org.uk

Thank you for your request for information

Information Governance Team