Date of Request
09/01/2025
Request
To whom it may concern,
I am writing to request information under the Freedom of Information Act 2000. Please provide the following data for the period from January 1, 2019, to December 31, 2024:
- The total number of callouts to fire incidents at student halls/student residences
- The total number of callouts to student halls/student residences that were false alarms.
- The total number of callouts to student halls/student residences that were the result of a real fire incident.
If possible, please provide this information broken down by year.
If you need any clarification or have any questions regarding this request, please don’t hesitate to contact me.
If the cost of complying with this request exceeds the appropriate limit set by the Act, I would be grateful if you could inform me and provide advice on how I might refine my request.
Thank you for your assistance in this matter.
Best Wishes
Response
Good Afternoon,
Thank you for your request for information, which has been received by Hereford and Worcester Fire and Rescue Service (the Service) and considered under the Freedom of Information Act (FOIA) 2000.
The Service can confirm that the information that you have requested is held and can be found below.
- The total number of callouts to fire incidents at student halls/student residences:
2020 – 30
2019 – 31
2021 – 30
2022 – 40
2023 – 82
2024 – 80
Total – 293
- The total number of callouts to student halls/student residences that were false alarms:
2019 – 31
2020 – 30
2021 – 28
2022 – 40
2023 – 78
2024 – 79
Total – 286
- The total number of callouts to student halls/student residences that were the result of a real fire incident:
2019 – 0
2020 – 0
2021 – 2
2022 – 0
2023 – 4
2024 – 1
Total – 7
If you have any questions regarding your request, please contact Information Governance and Committee Services on tel: 0345 122 4454 or by e-mail informationrequests@hwfire.org.uk. In any such communication please include the reference number assigned (see Subject).
Should you have any queries regarding the management of your request and wish to make either a complaint or request a review of the information disclosed to you, please do so by using Hereford & Worcester Fire and Rescue Service’s complaints system: Comments and Complaints. This must be done within 40 working days of our response to your request. After this date, in line with ICO guidance the Service is not obliged to provide an internal review of your request.
If you are not satisfied with the outcome of the internal review, you may appeal the decision by contacting the Information Commissioner, Wycliffe House, Water Lane, Wilmslow, SK9 5AF, Tel: 0303 123 1113 (alternatively 01625 545745) or E-mail: casework@ico.org.uk.
Further information on Hereford & Worcester Fire and Rescue Service may be viewed at the Service’s website: www.hwfire.org.uk
Thank you for your request for information.
Kind regards,
Information Governance Team