Date of Request
05/03/2025
Request
Dear fire service
Under the Freedom of Information Act 2000, please can you disclose the following information:
- 1. In the past 5 years, how many claims have been made against the service? (Broken down by years 2020, 2021, 2022, 2023, 2024.)
- 1a. Can this be broken down by reason for the claim (i.e. personal injury, negligence, property damage, etc) and whether an employee or member of the public submitted the claim? (Broken down by years 2020, 2021, 2022, 2023, 2024.)
- 2. Can you provide the number of claims that were settled with compensation? (Broken down by years 2020, 2021, 2022, 2023, 2024.)
- 2a. How much was paid out in compensation for successful claims against the service? (Broken down by years 2020, 2021, 2022, 2023, 2024.)
If possible, can this be presented in PDF format please?
Many thanks
Response
Good Afternoon,
Thank you for your request for information, which has been received by Hereford and Worcester Fire and Rescue Service (the Service) and considered under the Freedom of Information Act (FOIA) 2000.
The Service can confirm that the information that you have requested is held and is attached.
If you have any questions regarding your request, please contact Information Governance and Committee Services on tel: 0345 122 4454 or by e-mail informationrequests@hwfire.org.uk. In any such communication please include the reference number assigned (see Subject).
Should you have any queries regarding the management of your request and wish to make either a complaint or request a review of the information disclosed to you, please do so by using Hereford & Worcester Fire and Rescue Service’s complaints system: Comments and Complaints. This must be done within 40 working days of our response to your request. After this date, in line with ICO guidance the Service is not obliged to provide an internal review of your request.
If you are not satisfied with the outcome of the internal review, you may appeal the decision by contacting the Information Commissioner, Wycliffe House, Water Lane, Wilmslow, SK9 5AF, Tel: 0303 123 1113 (alternatively 01625 545745) or E-mail: casework@ico.org.uk.
Further information on Hereford & Worcester Fire and Rescue Service may be viewed at the Service’s website: www.hwfire.org.uk
Thank you for your request for information.
Kind regards,
Information Governance Team