424 03 25 – Radio Managed Services Contracts (March 2025)

Date of Request

17/03/2025

Request

Dear FOI Team,

I am submitting a Freedom of Information (FOI) request under the Freedom of Information Act 2000. Please provide information regarding the management of radio terminals and radio infrastructure within your organization.

  1. Do you currently outsource the management and/or maintenance of your radio terminals (handheld/mobile devices) and/or radio infrastructure (base stations, networks, repeaters)?
  2. If outsourced, who is the current provider for:   
    • Radio terminals
    • Radio infrastructure
  3. What are the contract end dates for these services?

If possible, please provide this information in an Excel or structured format.

Thank you for your time.

Response

Hi

We thank you for your request for information, which has been received by Hereford and Worcester Fire and Rescue Service (the Service) and considered under the Freedom of Information Act (FOIA) 2000

The Service can confirm that the information that you have requested is held and we can advise that we do not outsource the management of radio terminals and/or radio structure.

If you have any questions regarding your request, please contact Information Governance and Committee Services on tel: 0345 122 4454 or by e-mail informationrequests@hwfire.org.uk. In any such communication please include the reference number assigned (see Subject).

Should you have any queries regarding the management of your request and wish to make either a complaint or request a review of the information disclosed to you, please do so by using Hereford & Worcester Fire and Rescue Service’s complaints system: Comments and Complaints. This must be done within 40 working days of our response to your request. After this date and in line with ICO guidance the Service is not obliged to provide an internal review of your request.

If you are not satisfied with the outcome of the internal review, you may appeal the decision by contacting the Information Commissioner, Wycliffe House, Water Lane, Wilmslow, SK9 5AF, Tel: 0303 123 1113 (alternatively 01625 545745) or E-mail: casework@ico.org.uk.

Further information on Hereford & Worcester Fire and Rescue Service may be viewed at the Service’s website: www.hwfire.org.uk

Thank you for your request for information.

Kind regards

Information Governance Team